1 ] Your Account Number
Your Account Number is a unique number and helps us identify you easily. Your Account Number appears on all of your tickets. Cite this number when speaking with an Artis—Naples customer service representative. If you purchase your tickets online, may also access your account to review your purchase history, make changes to your address, and more.
2 ] Venue
Most of Artis—Naples' ticketed events take place in either Hayes Hall, Daniels Pavilion or the Toni Stabile Building. Please refer to our campus map for information about these venues.
3 ] Ticket Class
This line indicates whether the ticket was purchased for an Adult, Child, Guest or as part of a Subscription.
4 ] Date of Event
Many of our performances take place over multiple showings. Even the same day may have multiple times. Please review your ticket to ensure the date of the event you selected is in fact the one you wish to attend.
5 ] Event Code
This is an internal code we use to keep track of the event in our database. It is a shorthand for the title of the event. In this example, 131PO4T means "2013-14 Season; Pops #4, A Tribute to Marvin Hamlisch; Tuesday". You will not need to know this number when you communicate with us.
6 ] Seat Number
This is the row and number of your seat. To view a map of our venue halls, please refer to our seating charts page.
7 ] Order Number
This is a unique number associated with your purchase. You may use this number to review your purchase history in your online account.
8 ] Usher Scan Code
When an Artis—Naples usher scans your ticket, this code will be entered into our records. Please ask one of the ushers upon your arrival if you have a question about your seats. If you need assistance with a refund before the performance date, an Artis—Naples customer service representative may ask you for this number.
9 ] Venue Seating Section
Our venue halls are divided into sections. To view a map of our venue halls, please refer to our seating charts page.
10 ] Customer Service Representative
This is the name of the customer service representative who assisted you with your purchase.