Arrival Time & Seating
Hayes Hall lobby doors open one hour prior to show time and 15 minutes prior to performances with Preludes. Entrance doors to Hayes Hall, Daniels Pavilion and Toni Stabile Education Building open for seating 30 minutes prior to the performance or event. Most performances last approximately two hours. Intermission generally lasts 20 minutes. Latecomers will be seated at an appropriate interval during the performance. Box office will be open prior to the performance.
Cafe Intermezzo, located in the Norris Garden, is open 90 minutes before performances through intermission, and features premium wines and light bites. The Cafe is also open for lunch Tuesday–Sunday. Subscribers receive a 10% discount on food and drink by showing their tickets. There are four beverage bars located in the Hayes Hall lobby on the upper and lower levels, as well as a bar in the Daniels Pavilion. For faster service during intermissions, please preorder in person before the performance.
We suggest business or casual business attire. The stereotype that you must dress formally (tuxedos, evening gowns, etc.) for a classical concert lives on, but only in cartoons and old movies. Never let your wardrobe keep you from a concert. Your experience is what’s important, so wear whatever makes you feel comfortable. We ask that you refrain from using strong scents, as they may be distracting to others.
Masterworks and Miami City Ballet attendees are invited to attend a Prelude, a free pre-performance discussion where you can learn about the music or repertoire for that evening. Preludes begin at 7pm for evening performances.
Valet parking is available for all Hayes Hall events for $10 per vehicle. Self-parking spaces are available around the center and at Waterside Shops for evening and weekend performances. Handicap parking spaces are located near the Hayes Hall main entrance. Parking is no longer permitted at the SunTrust Building or in the parking lots next to Wells Fargo Bank. Please only park in Artis—Naples or Waterside Shops parking.
5833 Pelican Bay Boulevard
Naples, Florida 34108-2740