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January 1–5 and 7–12, 2020

Tickets On Sale
November 1 at 10am

Prepare now —
in three easy steps


Update or create your account

All patrons will need an Artis—Naples account to purchase tickets.

  Manage Your Account

Don't have an account with us?
If you do not yet have an account, you should consider creating one in advance. In order to purchase tickets, you must have a valid photo ID that matches your credit card and your artisnaples.org account name and address.


Have three performance options

Know ahead of time the dates and times of the performances you prefer.

Wednesday, January 1, 2020, 8pm Thursday, January 2, 2020, 2pm and 8pm Friday, January 3, 2020, 8pm Saturday, January 4, 2020, 2pm and 8pm Sunday, January 5, 2020, 2pm and 7pm Tuesday, January 7, 2020, 8pm Wednesday, January 8, 2020, 8pm Thursday, January 9, 2020, 8pm Friday, January 10, 2020, 8pm Saturday, January 11, 2020, 2pm and 8pm Sunday, January 12, 2020, 2pm and 7pm

Tickets will go fast!
Have your ideal dates in mind for the on-sale, but also select a backup date or two. Be prepared to make adjustments as tickets begin to sell.


Know what tickets you would like

Click the image to enlarge the performance seat map.

campus map

Seats will be assigned as best available
The ticketing system will place you in the best available seats at your selected price level/performance. Patrons will be unable to choose specific seats at the box office, online or by phone. There is a four ticket limit per account.

Tickets On Sale
November 1 at 10am

Hamilton will bring its national tour to Artis—Naples in January 2020. There will be two weeks of performances (16 total performances). The first week is January 1-5, 2020. The second week is January 7-12, 2020.

Official Naples Hamilton tickets go on sale Friday, November 1, at 10am.

Only Artis—Naples is authorized to sell tickets to the Naples engagement of Hamilton. Tickets will be available only through official Artis—Naples channels:

  • Online at artisnaples.org,
  • By phone at 239-597-1900,
  • In-person at the Artis—Naples Box Office.

Beware of unofficial ticket sellers from any other source. Please read the following sections thoroughly, and download any documents referenced for your chosen method of ticket purchase.

Online Purchases

On November 1, 2019:

  • Make sure you have an Artis—Naples account and know your login information. You can confirm or create an account here.
  • Go to artisnaples.org starting at 9am to join the virtual waiting room.
  • At 10am, all patrons in the virtual waiting room will be randomly assigned a spot in the queue.
  • Patrons who log in after 10am will be placed in the queue behind all patrons who arrived before 10am.
  • Once assigned a position in the queue, you can either leave your browser open and/or sign up to receive an email alert when it’s your turn to purchase tickets.
  • Tickets are limited, and being assigned a position in the online queue does not guarantee you will be able to purchase tickets.
  • Any key updates about the online purchase process or Hamilton performance availability will be posted in the virtual waiting room as they become available. They will appear on your screen if you have the waiting room tab open.
  • Watch your email if you sign up for an alert, or keep a close eye on the virtual waiting room tab.
  • Once you get to the front of the queue, you will have 10 minutes to complete your order.
  • You may buy up to four (4) tickets.
  • Add all tickets to your cart before entering your payment information and checking out.
  • You will be asked to log in with your artisnaples.org account in order to check out. If you do not have an account, you will be required to do so during your purchase.

On-Site Purchases

On November 1, 2019:

Arrive at the Artis—Naples Box Office on November 1, 2019, between 7:30am and 9am.

Sales will be organized using random selection based on numbered wristbands. Wristband distribution will begin at 7:30am and continue until 9am in Hayes Hall. Overnight camping is not permitted. Arrival prior to the start of wristband distribution is not advised or necessary since the purchase line will be based on random selection. However, you must be in the wristband line by 9am to get a wristband.

Wristbands will only be distributed to individuals age 13 and older.

There is no guarantee everyone receiving a wristband between 7:30am and 9am will be able to purchase tickets. Those arriving after 9am will be placed in queue (and given different sequentially numbered wristbands) and will not be eligible to make a purchase until everyone who arrived prior to 9am has been served, pending availability.

The purchase line will be organized based on a random selection of wristband numbers. The first group will be pulled at approximately 9:45am.

There is no guarantee that everyone receiving a lottery wristband will be able to purchase tickets. Sales will end when the available seats have all been allocated.


  On-Site Purchase Guide
  On-Site Pre-Order Form

Phone Purchases

On November 1, 2019:

To order by phone call 800-597-1900 or 239-597-1900 starting at 10am on November 1. There is no option for advance phone queueing, so please do not call prior to 10am. 

Bryson Bruce and Company. Hamilton National Tour. (c) Joan Marcus.

Bryson Bruce and Company. Hamilton National Tour. (c) Joan Marcus.

Hamilton National Tour Company. (c) Joan Marcus.

Hamilton National Tour Company. (c) Joan Marcus.

Julia K. Harriman, Sabrina Sloan, Isa Briones and Company. Hamilton National Tour. (c) Joan Marcus.

Julia K. Harriman, Sabrina Sloan, Isa Briones and Company. Hamilton National Tour. (c) Joan Marcus.

Hamilton National Tour Company. (c) Joan Marcus.

Hamilton National Tour Company. (c) Joan Marcus.

Hamilton National Tour Company. (c) Joan Marcus.

Hamilton National Tour Company. (c) Joan Marcus.

Hamilton National Tour Company. (c) Joan Marcus.

Hamilton National Tour Company. (c) Joan Marcus.


How much will tickets cost?

On-sale prices will range from $89 to $199, with a limited number of $399 Premium seats. Handling fees apply. Prices are subject to change.

Where can I purchase tickets?

Tickets will be available through official Artis—Naples channels: online, by phone and in-person at the Artis—Naples Box Office. Only tickets purchased directly from Artis—Naples at artisnaples.org, 800-597-1900, 239-597-1900 or at the Artis—Naples Box Office are guaranteed to be legitimate tickets for the Naples engagement of Hamilton.

Are there any discounts available?

There are no discounts available for Hamilton tickets.

How many tickets can I buy?

There is a strict limit of four (4) tickets per account for single ticket buyers. All orders will be checked before tickets are mailed, and orders may be cancelled if we discover duplicate accounts, bots or other means used to circumvent the four-ticket limit.

Do all four tickets need to all be for the same performance or price level?

No. You may split your tickets between different performances and price levels.

Are Broadway subscription tickets still available?

Subscriptions for the Artis—Naples 2019-20 Broadway series are not available.

Are there group tickets available if I want to purchase more than the ticket limit?

Group tickets are not available for Hamilton.

How can I request a donation for Hamilton tickets for my fundraiser?

We are unable to accommodate donation requests for Hamilton.

Will I be able to pick my seats?

Tickets purchased online, by phone or in-person at the Artis—Naples Box Office will be assigned by the ticketing system based on the best available seat(s) at the time of your purchase.

What should I do now to get ready to purchase?

  • Before November 1, make sure you have an account with Artis—Naples and that you know your login information. The name and address on your account must match the name on the credit card and billing address you use for payment. You can confirm or create your account here.
  • If you experience any problem with your account, please call Patron Services at 239-597-1900. Our phone lines are open Monday through Friday, from 10am to 5pm; Saturday, from 10am to 4pm; and Sunday, from noon to 4pm. You may also email patronservices@artisnaples.org.
  • Decide which performances and price levels meet your needs. Choose several options in case your first choice is not available when your turn to purchase arrives.

When will I receive my tickets?

On the date of your purchase, you’ll receive an email or printed confirmation of your order. Tickets will be mailed on or around December 10. All Hamilton tickets will be mailed to the address specified in your account. Digital delivery is not available.

Is there an American Sign Language-interpreted performance?

Yes, the performance on Sunday, January 5, at 2pm.

Do you provide accessibility services?

Yes. Handicapped-accessible seating may be purchased in-person, by phone and online. Detailed information about all Artis—Naples accessibility services is available at artisnaples.org/visit/accessibility.

A Patron Services representative will be happy to assist with any special seating needs when you purchase your tickets. Courtesy wheelchairs are available at the main entrance of Hayes Hall (an easy drop-off location). There are accessible restrooms on both floors of Hayes Hall and in Daniels Pavilion. Patrons with limited mobility or who prefer to park on campus should plan on arriving early for performances to allow themselves plenty of time to find a parking spot.

What are my options for assistive listening devices?

Artis—Naples has installed a hearing loop so that people with hearing aids and cochlear implants with telecoil technology will have crystal-clear sound sent directly to their devices when activated. No matter where you sit in the hall, whether in the front row or in a box in the rear, the sound is robust. Wireless listening devices are also available free of charge. Visit the Patron Desk in the lobby of Hayes Hall or contact a member of the usher staff upon entering the Daniels Pavilion to reserve a device or inquire about the hearing loop system. In addition, we are pleased to provide, upon advance request, sign interpreters for specific performances.

What are partial-view or obstructed seats?

Partial-view and obstructed seats are in locations that may have an obstructed view of the full stage.

What is the running time for Hamilton?

The running time is two hours and 45 minutes, including intermission.

Age Recommendation

Hamilton is recommended for ages 13 and older. The show contains some strong language and non-graphic adult situations. Every patron, regardless of age, must have a ticket.

Is the original Broadway cast performing in the tour?

No. The Naples engagement of Hamilton is part of the national tour. Casting for the tour reflects the same talent, attention to detail and high quality as the Broadway production. We encourage you to check out Hamilton’s tour schedule at the official Hamilton page. The tour coming to Artis—Naples is the Angelica tour.

Where can I learn more about Hamilton?

Facebook: HamiltonMusical
Instagram: HamiltonMusical
Twitter: @HamiltonMusical


A warning about unofficial ticket sellers

The only official website for purchasing tickets is this website, artisnaples.org. More specifically, the page you are on right now. Bookmark it, if you wish. We encourage patrons to avoid using a search engine to search for Hamilton tickets, which may pull up unofficial (and scam) results. If you purchase tickets from any third-party seller, Artis—Naples cannot guarantee that your tickets are valid, and you may be denied admission to the performance. If you buy tickets from anybody but us, we cannot reprint or replace your tickets if they are lost or stolen, nor are we able to contact you with information regarding time changes or other pertinent updates. And, ultimately, it is quite likely you will end up paying excessive fees that are often double or triple the face value of the ticket.

Fraudulent Facebook events may be created in order to push purchasers to third-party websites. Make sure the link you click is actually to our website, artisnaples.org — and that it is spelled correctly. Our website is the only official online ticketing outlet for this and all Artis—Naples events.

I found tickets online that are twice as expensive as your listed prices. What gives?

If you search “Hamilton Naples,” you will likely find many reseller sites advertising Hamilton tickets at prices higher than those of our official site. Be aware of what site you are on before you make any purchase. Only tickets purchased directly from Artis—Naples at artisnaples.org, 239-597-1900, 800-597-1900, or in-person at the Artis—Naples Box Office are guaranteed to be legitimate tickets for the Naples engagement of Hamilton. Patrons who purchase from a ticket broker or third party should be aware that Artis—Naples is unable to reprint or replace lost or stolen tickets and is unable to contact patrons with information regarding time changes or other pertinent updates regarding the performance, and that they run the risk of overpaying or purchasing fraudulent tickets.

What happens if I buy from a third-party reseller or broker?

When you buy from a non-official source:

  • Artis—Naples cannot be responsible for tickets purchased through unauthorized third parties.
  • Artis—Naples cannot guarantee that your tickets are valid and, therefore, cannot guarantee admittance.
  • Artis—Naples cannot replace your tickets if they are lost or stolen.
  • Artis—Naples cannot contact you with information regarding time changes, show cancellations or other information.
  • Artis—Naples cannot issue a refund to you in case of an event cancellation.
  • You may be paying much more than the ticket’s face value.

Can I resell my tickets if I cannot attend?

Pursuant to s.817.36, Florida Statutes, an Artis—Naples ticket may not be offered or resold for more than $1 over the face value of the ticket. Significant penalties apply. We regularly monitor resale sites and void sales when we discover violations of our resale policy and/or the statute. Tickets are a revocable license. Tickets found for sale on the secondary market, through third parties or brokers, or accounts found to have exceeded maximum allotments will have all their tickets cancelled.

Protect your tickets after you receive them.

Each ticket has a one-of-a-kind barcode, and your tickets can be compromised if you share your tickets and personal information online. You can still share your excitement online — just make sure to #CoverTheCode by covering the bar code and any other personal information on your ticket while taking pictures!

Will there be a lottery during the engagement?

There will be 40 tickets available at $10 each for every Hamilton performance through an electronic lottery. The lottery is managed by “Hamilton – The Official App.” Details about the lottery will be announced closer to the engagement. The best way to be informed about how the lottery will work is to use the Sign Up for Our Newsletter function at the bottom of our homepage on artisnaples.org.

What happens if I am not able to purchase tickets on November 1? Will more tickets be released later?

Patrons are advised to check artisnaples.org regularly for late-release tickets, which may become available closer to the engagement.

Can I get on a waiting list for tickets?

No. There is no waiting list for Hamilton tickets.

What if I can’t attend the performance I purchased?

Since all sales are final, we are unable to offer refunds. Be sure to check the following information before completing your purchase: performance title, day, date, time and number of tickets. Tickets can be donated to Artis—Naples. Artis—Naples is a 501(c)(3) corporation and your donation is tax-deductible.

What if I can’t find my tickets or they get lost in the mail?

Tickets will be mailed on or around December 10, 2019. Tickets that have not been received, for any reason, including lost or stolen, will be reprinted with a new, one-of-a-kind barcode and held at Will Call under the original account holder’s name. They may be picked up with a valid photo ID beginning two hours prior to the performance start time on the performance date only. No exceptions. Name changes on tickets are not permitted.

Does Artis—Naples mail tickets internationally?

Artis—Naples does not mail tickets internationally. All orders placed with an international mailing address will be held at the Artis—Naples Box Office for pickup beginning two hours before the scheduled performance.

Why are you using a virtual waiting room?

This is an important tool for combating ticket brokers and bots, and it guarantees that you keep your virtual place in line. You will get regular updates on your place in line and ticket availability.


This page was updated on October 21, 2019.


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