For Those with Mobility Needs
A patron services representative will be happy to assist with any special seating needs when you purchase your tickets. Courtesy wheelchairs are available at the main entrance of Hayes Hall (an easy drop-off location). There are accessible restrooms on both floors of Hayes Hall and in Daniels Pavilion. Patrons with limited mobility or who prefer to park on the Kimberly K. Querrey and Louis A . Simpson Cultural Campus should plan on arriving early for performances to allow themselves plenty of time to find a parking spot.
For Those who are Deaf or Hearing Impaired
Artis—Naples has installed a hearing loop so that people with hearing aids and cochlear implants with telecoil technology will have crystal-clear sound sent directly to their devices when activated. No matter where you sit in the hall, whether in the front row or in a box in the rear, the sound is robust. Wireless listening devices are also available free of charge. Visit the Patron Desk in the lobby of Hayes Hall or contact a member of the usher staff upon entering the Daniels Pavilion to reserve a device or inquire about the hearing loop system. In addition, upon advance request, we are pleased to provide sign interpreters for specific performances.
For further information on any of these services, please call patron services at 239-597-1900.